Your request information

Innova Drafting & Permits Services collects your name, email, telephone number, property address and project notes to respond to your enquiry and prepare the requested service.

Innova uses Netlify for its website, Cloudflare for request processing and private storage, and Resend for service emails. For a Design Feasibility Check, Innova may also use OpenAI to prepare a draft from property facts, saved municipal sources and a project-only brief reviewed by staff. We do not include the separate customer name, email or phone fields in that AI request. AI drafts are checked and professionally reviewed before release. These providers may process information outside Canada. Municipal map and bylaw services receive the property location needed for research, but not your contact details.

Your request is shared with Innova’s authorised team. Customer reports are released after professional approval. Contact details and private reports are not published on the website. We do not use your request for marketing without separate consent.

Contact innovapermits@gmail.com to request access, correction or deletion. Innova retains information while needed to handle your request and fulfil applicable record-keeping obligations. Avoid including unrelated sensitive information in project notes.

Published policy version: 31 October 2026.